AA Medical, an AdaptHealth company
Medical supply store · Las Vegas
Parking lot, 4135 N Rancho Dr, Las Vegas, NV 89130
About
Located in the parking lot at 4135 N Rancho Dr, AA Medical, an AdaptHealth company, serves the Las Vegas community as a provider of medical supplies, including equipment for CPAP therapy. The business focuses on assisting patients with their respiratory and sleep-related needs, offering in-person consultations for mask fittings and equipment setup. The company’s reputation among local patients is notably polarized. While some individuals report positive experiences, highlighting the professionalism and helpfulness of specific staff members during equipment setup and follow-up appointments, others have expressed significant frustration. Common concerns raised by clients include difficulties with billing accuracy, challenges in reaching management, and inconsistencies in customer service communication. Patients navigating the process of obtaining or returning equipment have occasionally reported obstacles regarding administrative requirements and coordination with insurance providers. As with many specialized medical supply providers, the experience at this Las Vegas location appears to vary depending on the specific needs of the patient and the nature of their interaction with the support team.
Reviews AA Medical, an AdaptHealth company
Customer experiences with AdaptHealth are highly polarized, with significant frustration regarding billing errors, disorganized administrative processes, and poor communication. While some patients report positive, helpful interactions with individual technicians during in-person appointments, many others describe systemic failures in service and support.
Strengths
- Helpful and knowledgeable technicians
- Effective in-person mask fittings
Weaknesses
- Persistent billing and overcharging issues
- Unorganized administrative and record-keeping systems
- Difficulty reaching management or support
- Inconsistent and unprofessional customer service
- Long wait times for equipment and shipping
Best for
Patients who require in-person equipment fitting and are able to navigate complex administrative and billing challenges.
Opening hours
- Friday
- 9:30 AM–12 PM, 1–4:30 PM
- Monday
- 9:30 AM–12 PM, 1–4:30 PM
- Sunday
- Closed
- Tuesday
- 9:30 AM–12 PM, 1–4:30 PM
- Saturday
- Closed
- Thursday
- 9:30 AM–12 PM, 1–4:30 PM
- Wednesday
- 9:30 AM–12 PM, 1–4:30 PM
Contact
- Parking lot, 4135 N Rancho Dr, Las Vegas, NV 89130
- (725) 258-5217
- adapthealth.com